If you need technical assistance with a computer, printer, mobile device, or an application, you can report an issue by logging a ticket. You will receive an email or call from the department responsible for providing assistance. Support is provided over the phone.
REPORT AN ISSUE
If your request is not urgent, we welcome you to log a ticket. You will receive an email or call from the department responsible for providing assistance within 72 hours.
AFTER HOURS SUPPORT
Faculty and staff - For support using classroom and office technology, including computers, printers, or other devices, call the Help Desk at 901-333-4357 (HELP), choose option 4.
After hours support for Faculty and staff is only available during the semester.
RODP TECHNICAL SUPPORT
Hotline: 1-866-550-7637 Online: http://help.rodp.org