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Contact Us

Need Help?

If you need technical assistance with a computer, printer, mobile device, or an application, you can report an issue by logging a ticket. You will receive an email or call from the department responsible for providing assistance. Support is provided over the phone.

REPORT AN ISSUE

If your request is not urgent, we welcome you to log a ticket. You will receive an email or call from the department responsible for providing assistance within 72 hours.

Submit a ticket

AFTER HOURS SUPPORT

Faculty and staff - For support using classroom and office technology, including computers, printers, or other devices, call the Help Desk at 901-333-4357 (HELP), choose option 4.

After hours support for Faculty and staff is only available during the semester.

RODP TECHNICAL SUPPORT

Students

Hotline: 1-866-550-7637 Online: http://help.rodp.org

Faculty

Hotline: 1-866-550-7637 Oneline: http://help.rodp.org Email: This email address is being protected from spambots. You need JavaScript enabled to view it.

Help Desk Services

Walk up Helpdesk Location:

  • Macon Cove Campus
    Bornblum Library – Suite 113
    Memphis, TN 38134
  • Help Desk Hours:
    Monday - Friday
    8 a.m.-4:30 p.m.
  • Phone:
    901-333-4357 [HELP]
  • Submit a Ticket