Password Reset
| How To | Password Reset

Password Reset/Login Issues

Password Reset/Login Issues

Set up for new username, password, and reset password.

  • Go to
  • Click on first time user for new account holders
  • Click on reset password for current account holders
  • Enter your social security number or Banner I.D.
  • Enter Last Name
  • Click Submit
  • Create new password and enter it twice
  • Enter your birthdate
  • Click on change password

Help Desk Services

Walk up Helpdesk Location:

  • Macon Cove Campus
    Bornblum Library – Suite 113
    Memphis, TN 38134
  • Help Desk Hours:
    Monday - Friday
    8 a.m.-4:30 p.m.
  • Phone:
    901-333-4357 [HELP]
  • Submit a Ticket