Submit a Ticket
| How To | Submit a Ticket

How to Enter a Helpdesk Ticket

  1. Go to the Quick Submit URL: https://eas.southwest.tn.edu/request/
  2. Log in with username and password and click OK.
  3. Follow directions on page.

Note: To track your tickets or get a listing you can still login to BMC Help Desk at http://magicvm.southwest.tn.edu/helpdesk

Help Desk Services

Walk up Helpdesk Location:

  • Macon Cove Campus
    Bornblum Library – Suite 113
    Memphis, TN 38134
  • Help Desk Hours:
    Monday - Friday
    8 a.m.-4:30 p.m.
  • Phone:
    901-333-4357 [HELP]
  • Submit a Ticket