Network Share Folders

Shared Network Folders allow multiple people to work together to create documents without the burden of emailing documents to each individual person and prevents the need to store documents in your email inbox. To request a shared folder, or to request access to a departmental share folder, submit a Quick Ticket detailing the owner of the folder and listing the individuals who will need access to the folder.

To request Network Share Folder please submit a Quick Ticket:

  • Go to
  • Enter your Southwest username and password
  • Verify that the location information is correct, change if necessary
  • Click the plus (+) sign next to Information Technology Services department
  • Choose the checkbox under the proper category
  • Choose Tech Ops – Network
  • Enter the details of your request
  • Click Submit Form at the bottom of the page
  • You will receive an email confirming your request
  • You will be contacted by the department once the ticket is received