Remote Support/Bomgar

Remote Support

Information Technology Services has the ability to remotely troubleshoot your desktop or laptop computer, all without you having to leave your office. We can currently troubleshoot remotely Windows and Mac PC’s, and some tablets.

Instructions:

  • Go to support.southwest.tn.edu
  • Input the session key given by technician
  • Click on Run
  • Click Allow
  • Technician will have full access to your computer