Knowledgebase
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Knowledgebase

Knowledgebase

Southwest TN Community college is actively developing a self-service Knowledgbase that allows students, faculty, and staff to search for solution to technical and non-technical topics throughout the college. The knowledgebase is a collection of How To’s, instructions, or list of Frequently Asked Questions (FAQ’s) that are accessible online, 24/7. This is help center is a community portal designed with the end user in mind. Users can access the Knowledgbase at http://kb.southwest.tn.edu.

If your department or organization is interested in creating an article for display in the Knowledgebase, contact Enterprise Application Services for more information.

To get started, you can also review the following articles:

Help Desk Services

Walk up Helpdesk Location:

  • Macon Cove Campus
    Bornblum Library – Suite 113
    Memphis, TN 38134
  • Help Desk Hours:
    Monday - Friday
    8 a.m.-4:30 p.m.
  • Phone:
    901-333-4357 [HELP]
  • Submit a Ticket