Tech Talk

Have you ever asked yourself “How do I submit a Help Desk ticket?” or “How do I attach a file to my email?” then Tech Talk is for you.

Tech Talk provides on-demand technical support that walks you step by step through various technology issues and leads you to their resolution using online  tutorial training videos.

The purpose of Tech Talk is to help ITS further meet the needs and challenges of all clients in the Southwest community and to help address everyday issues that may occur.  It is accessible from any computer, tablet, or mobile phone that has an internet browser.

Access Tech Talk, at


Bomgar Introduction

In this tutorial we intoduce you to Bomgar, Client Services & Support’s new remote support tool.

How to Submit a Quick Ticket

Submitting a ticket is the best way to report an issue that you may be having.This tutorial will teach you how to submit a quick ticket.